California Medicaid Customer Service Number

Medicaid is a joint federal and state program in the United States designed to assist individuals with limited income and resources by covering medical costs. It also provides benefits not typically covered by Medicare, such as nursing home care and personal care services. Medicaid is the primary source of funding for healthcare services for low-income individuals in the United States. In California, the Medicaid program is managed by the California Department of Health Care Services (DHCS), offering assistance to those eligible for the program.

For general inquiries or assistance regarding Medicaid in California, customers can reach the Medicaid customer service team at 1-800-541-5555. This number is available for individuals in California to address their Medicaid-related concerns. For those outside of California, the Medicaid customer service number is 916-636-1980. Representatives are available to provide information and guidance on the benefits and services available through the program.

California Medicaid also provides specialized assistance for mental health services through the Mental Health Ombudsman and DHCS County Support Office. Those seeking help can contact the office at 1-800-896-4042, with a TTY line available at 1-800-896-2512 for hearing and speech-impaired individuals. The program also offers various other support services through the DHCS, with direct contacts available for specific roles within the department.

For inquiries related to the Health Medical Officer, Maria Jocson can be reached via email at maria.jocson@dhcs.ca.gov. Elsie Church, responsible for Management Information, can be contacted at elsie.church@dhcs.ca.gov. For Human Resources inquiries, the department can be reached at +1 916-323-9100. Sandra Willburn, the Project Director, can be reached via email at sandra.willburn@dhcs.ca.gov. Additionally, for Nutrition-related concerns, Judy Sundquist can be contacted at judy.sundquist@dhcs.ca.gov.

The DHCS also provides outreach coordination services, with an outreach coordinator available at +1 916-650-0160. Program support can be contacted through Amber Fitzpatrick at amber.fitzpatrick@dhcs.ca.gov. Patti Henderson, the Services Director, can be reached at patti.henderson@dhcs.ca.gov, while Deputy Director April Freitas can be contacted at april.freitas@dhcs.ca.gov. For quality improvement, individuals can contact +1 916-440-7628.

Tina Nagy serves as the Psychiatry Specialist and can be reached via email at tina.nagy@dhcs.ca.gov. For consumer affairs inquiries, Kelly DeRoss can be contacted at kelly.deross@dhcs.ca.gov. The Project Coordinator can be reached at +1 916-449-5152. Finally, for benefit-related matters, Toby Douglas, the Director of Benefits, can be contacted at toby.douglas@dhcs.ca.gov.

California Medicaid offers multiple channels for support and assistance, ensuring that individuals can receive timely help with their Medicaid-related concerns. By reaching out to the relevant customer service lines or departmental contacts, individuals can easily access the necessary resources to navigate the Medicaid system and address any issues they may encounter.