Legoland California, located in Carlsbad, is a combination of a theme park, miniature park, and aquarium, all based on the famous Lego brand. The park features more than 60 rides, shows, and attractions, making it a popular destination for families and Lego enthusiasts. The dedicated customer service team at Legoland is always available to provide assistance and address customer concerns. Visitors can easily reach the customer service department by calling the provided contact number for prompt help.
For general inquiries or assistance, customers can reach Legoland California’s customer service team at the phone number 760-786-0034. This number is also used for pass cancellations. For more specific requests, such as media inquiries, the media contact number is +1 760 918 5377, with email inquiries directed to julie.estrada@legoland.com. Additionally, those who need assistance from the Programs Manager can reach Lynn Crockett at +1 760 918 5447 or via email at lynn.crockett@legoland.com.
Legoland’s customer service representatives are available to address a variety of concerns, from ticket purchases to reservations, and can provide guidance on the park's offerings. They can be contacted via phone at 760-786-0034 for the quickest response. If customers are unable to reach them during regular hours, they can leave a voicemail, and the team will return the call as soon as possible. For those seeking alternative contact methods, email support is also available through experience@LEGOLAND.com.
The customer service team is committed to offering fast and efficient support, and visitors can contact them for assistance with issues such as reservations, ticket purchases, and general inquiries about the park. The phone support is the recommended contact method for receiving quick answers to questions, and the team strives to provide responses as efficiently as possible. However, for non-urgent matters, guests can also use the live chat feature on the official website.
In addition to regular customer service inquiries, there are specialized contacts available for media relations and communications. For media inquiries, the contact number is +1 760 918 5377, and emails can be sent to julie.estrada@legoland.com. The hospitality specialist can be reached at +1 760 918 5330 for any guest-related concerns, while the relations representative can be contacted at +1 760 918 5379.
The customer service line also offers assistance for a variety of services, including handling lost and found items. If a visitor loses an item at the park, they can call the customer service line to report the loss and inquire about any found items. In case visitors are outside the United States, they can still reach Legoland California’s customer service line, though international calling charges may apply, depending on the phone provider.
For those who want to provide feedback on their customer service experience, Legoland encourages visitors to share their thoughts after the call. Customers may receive a survey or have the option to submit feedback through email or the website. This feedback is highly valued, as it helps the park improve its services and ensure a positive experience for all guests.
Finally, Legoland’s customer service department can also assist with reservations and ticket purchases over the phone. Whether planning a visit or making last-minute changes, guests can call 760-786-0034 for help with booking tickets or obtaining other park-related information. Legoland California offers a variety of services to ensure a smooth and enjoyable visit, and its customer service team is available to address any concerns promptly.
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