In North Carolina, Electronic Benefits Transfer (EBT) is available to assist citizens with government benefits such as food stamps. The North Carolina EBT system ensures that individuals and families can access benefits in a convenient and timely manner. Those in need of assistance or guidance regarding their EBT accounts can reach out to North Carolina EBT customer service using the provided contact information.
For general EBT-related inquiries, the primary customer service phone number for North Carolina is 1-866-719-0141. This line is available to assist with a variety of concerns, including account issues, balance inquiries, and card-related questions. For those seeking help with SNAP benefits specifically, the North Carolina SNAP hotline is available at 1-800-662-7030.
If individuals wish to file a complaint related to the EBT system or SNAP benefits, they can call the complaint line at 866-632-9992. Additionally, complaints can be emailed to program.intake@usda.gov for a more formal submission. For alternate customer service inquiries, citizens can contact the secondary EBT customer service number at 888-622-7328.
Retailers in North Carolina who need assistance with EBT transactions can reach the EBT retailer support line at 800-831-5235. For manual voucher authorizations, the dedicated phone number is 800-655-1397. This ensures that retailers can process transactions smoothly and without delay.
For individuals who prefer in-person assistance or need to visit a local office, they are encouraged to contact their county offices for the most accurate contact information. Access to the county offices’ numbers can be obtained via the provided link to ensure customers can find the closest location for support.
Whether citizens need to resolve issues with their benefits, file complaints, or seek information on their accounts, North Carolina's EBT customer service lines are available to provide timely support. For all EBT-related needs, the various contact methods ensure that help is readily available to all residents of North Carolina.
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