Electronic Benefits Transfer (EBT) is a system that allows eligible individuals to receive government assistance such as food stamps or cash benefits through a card similar to a debit card. In Ohio, EBT is managed by the Ohio Department of Job and Family Services (ODJFS), which offers customer service and support to individuals using the Ohio EBT system. If you have any questions or issues with your EBT card, customer service is available to assist with a variety of concerns, such as card problems, lost cards, and balance inquiries.
The primary contact number for Ohio EBT customer service is 1-866-244-0071, which is available for general assistance, including information on food and cash assistance. For issues specifically related to the Ohio Direction Card, such as balance inquiries or assistance with transactions, the customer service number is 866-386-3071. If you need to report a lost or stolen card, you can use the same number, 866-386-3071, to ensure that your card is canceled and a replacement is issued.
If you prefer email communication, Ohio EBT customer service can be reached at scdjfs_aps@odjfs.state.oh.us. For questions related to EBT retailers, including issues with transactions or authorization, you can contact 866-568-2835. This number is also used for manual voucher authorization assistance, offering support to individuals who may encounter issues at retail locations.
If you are looking for more specific assistance with food and cash assistance or need information about Ohio benefits, you can use the toll-free Ohio Benefits Finesse phone number at 844-640-6446. This is a dedicated line for inquiries related to Ohio’s welfare programs and benefits.
Ohio residents can also check their EBT card balance either online or through a mobile app. By logging into their account on the Ohio EBT website or downloading the Fresh EBT app, individuals can easily track their benefit balances and manage their accounts from their smartphones.
To apply for EBT benefits in Ohio, individuals must contact their local county Department of Job and Family Services office or apply online through the Ohio Benefits portal. EBT Ohio customer service is also available to provide guidance on the application process, eligibility requirements, and other questions related to the benefits.
If you encounter any problems with your EBT benefits or your card, the customer service team can assist in resolving the issue. Whether you face problems with transactions, eligibility, or card functionality, contacting EBT Ohio customer service will help you address and resolve these concerns promptly.
For those who need to update their personal information on their EBT account, such as a change of address or phone number, customer service is available to assist with these updates. You can reach out by calling the number on the back of your card or the general customer service number at 1-866-386-3071 for help.
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