Entergy Customer Service Number

Entergy Corporation is a major electric utility service provider that operates primarily in the American Deep South, serving customers in Arkansas, Louisiana, Mississippi, and Texas. The company focuses on electric power generation and retail distribution, meeting the energy needs of both commercial and residential consumers. Entergy has a large customer base of 3 million and generates annual revenue of $11 billion. Headquartered in New Orleans, Louisiana, Entergy employs over 13,000 workers and is committed to delivering reliable, quality service to its customers.

For customer support, Entergy provides a dedicated customer service number at 1-800-368-3749. This toll-free number is available for a wide range of services, including billing inquiries, setting up or transferring services, and more. Entergy's customer service team is available 24/7 to address concerns related to electricity and gas services, ensuring that consumers receive continuous support whenever needed.

In the event of a power outage, customers can contact Entergy's outage hotline at 1-800-968-8243, which is available around the clock. This ensures that any power disruptions are reported promptly and that customers receive assistance to restore service as quickly as possible. Additionally, customers can use the same number for gas leak emergencies to receive immediate help.

For billing purposes, customers can reach Entergy’s payment processing team at 1-800-584-1241 to inquire about payment arrangements or make payments over the phone. This service provides convenience and flexibility for managing energy bills efficiently.

For more specific inquiries, Entergy also provides contact details for various departments. Customers can get in touch with the General Counsel at ckane1@entergy.com or the Nuclear Officer at efako@entergy.com for more specialized matters. Development Project Management can be reached at fmorse1@entergy.com, and the Customer Service Manager is available at cmurph4@entergy.com for any service-related concerns.

Entergy's customer service offers several options for resolving issues, including billing disputes, setting up new services, and getting information about energy-saving programs. Representatives can also provide language assistance for non-English speakers. Customers can follow prompts to speak with a live representative or request a callback for assistance.

In case of a gas leak, Entergy advises customers to leave the area immediately and report the issue by calling the customer service number. They also provide resources for customers to inquire about energy-saving programs and offer guidance on how to dispute a bill. Overall, Entergy remains dedicated to ensuring reliable service and customer satisfaction.