First Arkansas Bank and Trust is a reputable institution recognized for its excellent range of banking products and customer-focused services. With multiple offices spread across the region, the bank ensures accessibility and convenience for its customers. The bank’s customer service team is committed to addressing customer inquiries and concerns promptly, providing efficient and effective resolutions. Whether it is general account management or urgent issues like lost debit cards, the team is available to assist customers with their needs.
For general inquiries, customers can contact the bank's customer service at 1-800-982-4511 or email at accountservices@firstarkansasbank.com. For lost or stolen debit cards, assistance is available at 501-982-4511 or the toll-free number 1-800-982-4511. The bank's Routing Transit Number (RTN) is 082007649, ensuring seamless transactions and direct deposits for its customers.
The customer service team operates during convenient hours: Monday through Friday from 7:30 AM to 6:00 PM Central Time, and Saturdays from 8:00 AM to 12:00 PM Central Time. This schedule ensures that customers have ample time to connect with representatives for various services, including account inquiries, online banking support, and loan applications. Additionally, the bank's online and mobile platforms provide 24/7 access to perform transactions and manage accounts when live support is unavailable.
Customers seeking real-time assistance can call the toll-free number and follow the prompts to speak directly with a representative. This live support ensures that issues are addressed effectively and in real time. Alternatively, the bank's online banking platform allows customers to send secure messages to customer service representatives, adding another layer of accessibility and convenience.
Though the customer service team is not available 24/7, the bank's robust online and mobile banking platforms enable customers to manage their accounts, pay bills, and perform other essential banking activities outside of regular customer service hours. This ensures that customers can still access key services whenever needed.
First Arkansas Bank and Trust is dedicated to delivering exceptional service through multiple communication channels. The combination of phone support, email assistance, and online banking tools underscores the bank's commitment to meeting its customers’ needs efficiently and effectively. This comprehensive approach ensures a seamless banking experience, whether customers prefer in-person interaction or digital solutions.
With its strong emphasis on customer satisfaction and a wide range of banking services, First Arkansas Bank and Trust continues to be a trusted partner for individuals and businesses in the region. The bank's proactive customer service model, combined with its innovative digital tools, exemplifies its dedication to exceeding customer expectations.
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