American Electric Power (AEP), an electric utility company based in Ohio, provides services to over five million customers across 11 states. The company caters to both residential and commercial needs, ensuring reliable electricity service throughout its service areas. AEP offers continuous customer support through various channels for consumer inquiries and assistance. The general customer service number for AEP Ohio is 866-258-3782, 1-800-672-2231, or 800-277-2177, which can be used for a range of services including billing, account questions, and general inquiries.
For emergency services such as power outages and hazards, AEP provides a dedicated number at 1-800-277-2177. The AEP corporate headquarters customer service can be contacted at 614-716-1000 for more specific queries related to the company’s operations. Customers can also reach AEP via email at customer_service@aep.com or care@aepenergy.com for support related to energy concerns.
For media inquiries, AEP has a dedicated media relations team. The Director of External Communications can be contacted at 614-716-1120, while the Manager of Media Relations is available at 614-716-2347. The Principal Communications Consultant can be reached at 614-716-1938, and the Communications Representative is available at 614-716-2011.
Investors can also contact AEP for shareholder or investment-related queries. Individual shareholders can call 1-800-237-2667 for assistance. Analysts who require more detailed information about the company’s performance or stock details can reach AEP's investor relations team at 614-716-2840. AEP provides these various contact options to ensure that all customer and investor needs are met efficiently and effectively.
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