Electronic Benefit Transfer (EBT) is a streamlined electronic system that enables state welfare departments to distribute benefits through a magnetically encoded payment card. For individuals needing to address concerns or inquiries about EBT services managed by DSHS, contacting the designated customer service representatives is essential. To replace a lost or stolen Quest/EBT card, beneficiaries can call 888-328-9271 for assistance. This dedicated line ensures prompt resolution for card-related issues, including securing a replacement card.
For additional support, an alternate customer service number is available at 360-902-8484. This line provides another avenue for beneficiaries to resolve their queries or concerns, ensuring comprehensive support for all EBT-related matters.
For those who prefer written communication or need to access public disclosure information, inquiries can be directed to DSHS via email at dshspublicdisclosure@dshs.wa.gov. This contact method is particularly useful for detailed inquiries or formal requests.
Beneficiaries can also access more contact information through DSHS resources to address specific needs or gain a better understanding of the services available. These options are designed to provide versatile and efficient support to EBT users.
With these contact options, DSHS ensures that EBT users receive timely assistance and resolution for their concerns, emphasizing accessibility and reliability for all beneficiaries.
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