The Delaware Transit Corporation, known as DART First State, provides the only public transportation system across Delaware, offering both local and inter-county bus services, as well as subsidized commuter rail services. This essential service ensures that residents and visitors have access to reliable transportation throughout the state, with an extensive network designed to accommodate the needs of a diverse population. Customers can easily get in touch with DART First State for a variety of inquiries by using the provided contact information.
For general customer service assistance, individuals can call 214-452-1827, which connects them to a representative who can answer questions related to routes, schedules, or other general concerns. Specific customer service lines are also available for various regions, such as Farmers Branch, Glenn Heights, Lake Highlands, Lakewood, North Dallas, and Park Cities, all of which can be reached through the same phone number, 214-452-1827.
If you need detailed information regarding trip planning, routes, or schedules, the Customer Information Center is available at 214-979-1111. The center operates Monday through Friday from 6 a.m. to 8 p.m. and on weekends from 8 a.m. to 5 p.m. However, please note that the center is closed on Thanksgiving Day and Christmas Day. For customer care related to requests, commendations, suggestions, and concerns, you can reach the Customer Care Center at 214-749-3333 during its business hours, Monday to Friday from 8 a.m. to 5 p.m.
In case you misplace any personal belongings, the Lost & Found department is available at 214-749-3810, Monday through Friday, between 8 a.m. and 5 p.m. This service helps individuals recover any items left on the buses or at stations. Additionally, the Passenger Amenities Hotline is available at 214-928-6259 for assistance regarding passenger facilities and amenities.
For emergencies, DART Police can be contacted at 214-928-6300. For non-emergency police matters, the DART Police department can be reached at 214-749-5900 during the same business hours, from 8 a.m. to 5 p.m. DART also offers a variety of other services, including DART Merchandise, which can be reached at 214-749-3282 for inquiries regarding branded items and merchandise.
The Administrative Offices are located at 214-749-3278, and the Community Affairs department can be reached at 214-749-2543. If you require Paratransit Services, the appropriate contact number is 214-515-7272. For Vanpool or Carpool inquiries, customers should call 214-747-RIDE for assistance.
DART also provides educational opportunities and resources for transit-related topics through its Transit Education department, which can be contacted at 214-749-2582. All these contact points ensure that customers have access to support for a wide range of services, making DART First State an essential service for the state of Delaware.
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