Medicaid is a combined federal and state program designed to assist individuals with limited income and resources in covering medical expenses across the United States. It provides benefits that may not be covered by Medicare, such as nursing home and personal care services. Delaware Medicaid offers dedicated customer service representatives who are available around the clock to assist members with their concerns.
For general Medicaid inquiries in Delaware, members can contact the Delaware Medicaid Customer Service at (800) 843-7212. For specific questions regarding Medicaid Health Benefits, individuals can reach HP Enterprise Services at 800-996-9969. The Medicaid Central Intake Unit (CIU) can be contacted at 866-940-8963 for further assistance.
If members need help with provider relations, they can reach the Provider Relations office at (800) 999-3371. The Health Benefits Manager can also be contacted at (800) 996-9969 for detailed support regarding health coverage.
For communication with Delaware Health and Social Services, the main office can be contacted at (302) 255-9040 or (302) 744-4556. The Division of Child Support Services can be reached at (302) 395-6500 for information or through the customer service number at (302) 577-7171.
Those in need of assistance from the Division of Developmental Disabilities Services can contact the office at (302) 744-9600, with fax support available at (302) 744-9632. The Division of Long Term Care Residents Protection can be reached at (302) 421-7400, with additional fax numbers at (302) 421-7401 and 7402.
For inquiries about the Division of Management Services, individuals can call (302) 255-9000. The Division of Medicaid & Medical Assistance is available at (302) 255-9500. Lastly, the Division of Public Health can be contacted at (302) 744-4700, with fax support at (302) 739-6659.
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