The Supplemental Nutrition Assistance Program (SNAP) is a vital initiative designed to help low-income families access nutritious food options, forming the foundation for healthier living. Through SNAP, benefits are provided electronically via Delaware's Food First card, an Electronic Benefits Transfer (EBT) system. Each month, recipients can use their EBT card at local grocery stores to purchase food items, ensuring convenient access to essential nutrition. The program is federally overseen by the United States Department of Agriculture's Food & Nutrition Service (FNS), which ensures its efficient operation and compliance with national standards.
For any concerns or inquiries regarding Delaware EBT, dedicated customer service options are available to assist recipients. The Delaware EBT Customer Service team can be reached at 1–800–464–4357 or by dialing 211 for support. These representatives are equipped to address various issues, including card-related concerns, benefit usage, and general program guidance.
For broader assistance related to the Delaware Division of Social Services (DSS) or the Division of Medicaid and Medical Assistance (DMMA), individuals can contact the DSS/DMMA Customer Relations team at 1–800–372–2022. This line provides additional support for questions or challenges involving state social and medical assistance programs, ensuring a seamless experience for program participants.
EBT-specific support is available through another dedicated line at 1–800–526–9099, which focuses on resolving issues related to the EBT card itself. This includes troubleshooting technical problems, replacing lost cards, and providing information on benefit balances. Recipients can rely on this resource for prompt and reliable assistance with card-related concerns.
For those seeking guidance on health benefits, the Health Benefits Manager can be contacted at 1–800–996–9969. This line is an excellent resource for navigating medical benefit options and addressing related inquiries. Additionally, for matters involving Social Security, recipients can reach out to 1–800–772–1213 for expert advice and support.
Individuals who require information or assistance with Medicare Part D can contact 1–800–Medicare. This helpline offers specialized support for understanding and managing Medicare-related benefits, ensuring recipients can access the services they need effectively.
Transportation needs for program participants are managed by LogistiCare, which provides assistance with scheduling and managing transportation services. LogistiCare representatives are available at 1–866–412–3778, with a dedicated reservations line at 1–866–896–7211, ensuring that recipients have reliable access to essential services.
These comprehensive customer service resources reflect SNAP's commitment to supporting low-income families and individuals in Delaware. With an array of contact options tailored to specific needs, recipients can access timely and effective assistance, ensuring their participation in the program is both convenient and beneficial.
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