Educators Credit Union is committed to providing its members with a range of personal and business financial products and services tailored to meet diverse customer needs. They also offer financial counseling services to help individuals manage their finances more effectively. To ensure a seamless experience, Educators Credit Union provides comprehensive customer support across various channels.
For general customer service inquiries, members can contact the Educators Credit Union by phone. The Racine branch can be reached at (262) 886-5900, while the toll-free customer service number is (800) 236-5898. The customer service team is available Monday through Friday from 8:00 am to 6:00 pm CST, and on Saturdays from 8:00 am to 1:00 pm CST. This ensures that members can reach out during convenient hours for assistance with their accounts and services.
In case of fraud, members can contact the Educators Credit Union Fraud Centre at (800) 417-4592 for immediate support. Additionally, the credit union provides a Touch Tone Teller number, which can be reached toll-free at (800) 236-3168 for automated banking services. Branch office inquiries can be directed to the same toll-free number, 800-236-5898, for assistance with specific branch-related matters.
For issues regarding credit cards, members can reach customer service for lost or stolen ATM, debit, and credit cards during business hours at (800) 236-5898. After hours support for declined credit and debit cards is available at (888) 526-0404. For lost or stolen cards outside business hours, members can use the Voice Recognition Unit at (800) 682-6075. International members can reach support collect at (206) 352-3482.
Educators Credit Union’s dedication to customer service extends beyond basic inquiries, offering around-the-clock assistance to ensure that all member concerns are addressed promptly and efficiently. Whether it's regarding account management, financial advice, or urgent issues like fraud or lost cards, the credit union is ready to assist.
By focusing on personalized support and ensuring members have the tools and resources needed to manage their finances, Educators Credit Union strives to create a secure and helpful environment for all of its customers. With easy access to support via phone, automated services, and after-hours assistance, members can rely on the credit union for timely resolutions to their financial needs.
The credit union’s customer service structure is designed to be responsive, making it easy for members to get the help they need whenever they need it. Whether it's a general inquiry or a specific issue requiring attention, Educators Credit Union ensures that assistance is always just a phone call away.
With a strong commitment to financial empowerment, Educators Credit Union remains a valuable resource for personal and business banking services, ensuring that every customer has the support and guidance they need to succeed financially.
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