Redwood Credit Union provides a comprehensive range of financial products and services, including checking, savings, home loans, investment and wealth management, Visa credit and debit cards, loans, insurance, and more. The credit union also offers business financial products, catering to both individual and commercial needs. To ensure that customers receive prompt assistance, Redwood Credit Union has provided various contact options for customer service.
For general inquiries and assistance, customers can reach Redwood Credit Union's main customer service number at 1-800-479-7928 or the local number at 707-545-4000. For member services, the toll-free number is the same as the general customer service number. Alternatively, customers can contact the credit union by email at membersmail@redwoodcu.org for additional support or to resolve specific issues.
The phone menu for Redwood Credit Union offers several options to address various needs. To access the 24-hour automated teller or directory, customers should press 1. Pressing 2 allows customers to make a payment or get account assistance, while pressing 3 is for loan or credit card applications. For issues with debit or credit cards, or suspected fraud, pressing 4 will provide the appropriate assistance. If customers need help with passwords, mobile, or online banking, they should press 5 for technical support.
If a debit or credit card is lost or stolen, customers can activate or report the incident by calling 1 (866) 300-8423 for debit cards or 1 (866) 300-8423 for consumer credit cards. Business credit card holders can report their lost or stolen card by calling 1 (844) 491-2997. In cases of suspected fraud, customers can contact the member security/fraud detection team at 1 (800) 479-7928. For balance inquiries, transaction reviews, or fund transfers, customers can use the number 1 (800) 728-4030.
Redwood Credit Union also offers several specialized services with dedicated contact numbers. For auto services, the toll-free number is 1 (877) 545-0800, or customers can reach the local office at 707-576-5080. For insurance services, the toll-free number is 1 (866) 477-4225, and the local number is 707-576-5120. Investment services can be reached through the toll-free number 1 (800) 479-7928 or the local office at 707-576-5040.
For business services, Redwood Credit Union has a dedicated toll-free number: 1 (877) 545-4100. Additionally, mortgage lending services can be accessed by calling 1 (800) 609-9009. Redwood Credit Union provides numerous channels of communication, ensuring that customers and members have the resources they need for all their financial needs.
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