Customers seeking assistance from Kentucky American Water can contact their customer service at 1-800-678-6301 for general inquiries. TDD services are available at 1-800-300-6202. For email communication, customers can reach them at infoky@amwater.com. To make a payment, the payment line is available at 855-748-6066, and users should have their 10-digit account number ready, which is located at the upper right corner of their current bill. Note that there is a small fee for this service.
For those needing to visit in person, Kentucky American Water has two main offices in Kentucky. The Lexington Office is located at 2300 Richmond Road, Lexington, KY 40502, and can be reached at 1-859-269-2386. The Owenton Office is at 102 North Main Street, Owenton, KY 40359, with the phone number 1-502-484-5118.
For media inquiries, customers can contact the External Affairs Manager, Susan Lancho, via email at susan.lancho@amwater.com. For new development and construction-related matters, the Senior Project Engineer, Cole Mitcham, can be reached at cole.mitcham@amwater.com.
The corporate headquarters of American Water is located at 1 Water St, Camden, NJ 08102. Their corporate phone number is 856-955-4001.
American Water is a regional water utility company that provides services to a wide range of customers across the region. In addition to Kentucky American Water, the company operates several other regional units, including California American Water, Hawaii American Water, Illinois American Water, Indiana American Water, Iowa American Water, Maryland American Water, and Michigan American Water, among others.
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