Teachers Credit Union (TCU) is committed to offering a range of financial services to its members, including checking and savings accounts, mortgages, auto loans, home equity loans, and home equity lines of credit (HELOCs). The credit union strives to provide quality assistance to address customer concerns and ensure satisfaction with its services. For those who wish to reach out to TCU for any queries or assistance, there are several contact options available.
For general inquiries, TCU members can contact customer service by calling the number (574) 284-6247 or the toll-free number (800) 552-4745. These lines are open to assist with any banking-related questions or concerns. Additionally, if members need help with their credit or debit cards, they can use the same customer service number, ensuring easy access to support for card-related issues.
In case a member forgets their debit card PIN, they can call the dedicated number (866) 985-2273 for assistance. For credit card PIN issues, members should contact (888) 886-0083. TCU provides a seamless process for resolving such issues, helping members regain access to their accounts and continue with their transactions.
For lost or stolen cards, TCU offers quick response support. If a member’s debit card is lost or stolen, they should immediately report it by calling (800) 552-4745. This is the same number for general customer service inquiries, ensuring ease of access for emergency situations. If the lost or stolen card incident happens after regular business hours, members can reach out to TCU’s after-hours service at (866) 820-3861.
To send payments for TCU’s credit cards, members should use the designated payment address: P.O. Box 71050, Charlotte, NC 28272-1050. This address should be used for any credit card payments to ensure that they are processed promptly and correctly. The credit union provides clear instructions for members to handle financial transactions smoothly.
Members looking to locate a nearby branch of Teachers Credit Union can use the Branch Office Locator feature available on the credit union’s website. This tool helps members easily find the nearest branch for in-person service and support, making it convenient for those who prefer face-to-face assistance.
Teachers Credit Union is dedicated to offering financial solutions and customer service that cater to the needs of its members. Whether dealing with general account issues or specific card-related concerns, members can rely on TCU’s efficient support system. The credit union’s broad range of financial products and responsive customer service ensures members’ satisfaction with their banking experience.
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