The U.S. Postal Service (USPS) provides a range of customer service contact options to assist with inquiries and grievances. For general assistance, customers can reach the USPS Customer Service line at 1-800-275-8777. The service operates Monday through Friday from 8:00 AM to 8:30 PM ET and on Saturdays from 8:00 AM to 6:00 PM ET. For those requiring TTY access through Federal Relay Services, the TTY/ASCII line is 1-800-877-8339, with additional support available in Spanish at 1-800-845-6136 and Voice support at 1-866-377-8642. These lines ensure accessibility for all customers to receive assistance.
USPS Technical Support is available for customers experiencing technical difficulties by dialing 1-800-344-7779. This line operates Monday through Friday from 8:00 AM to 8:30 PM ET and Saturdays from 8:00 AM to 6:00 PM ET. For those needing assistance with tracking domestic or international packages, the tracking customer service number is 1-800-222-1811, which also operates during the same hours. Customers looking to place orders for stamps or postal store items can contact 1-800-782-6724, and those in need of free shipping supplies can call 1-800-610-8734 for support.
The CAPS Service Center assists with specialized inquiries and can be reached at 650-377-1334. For email support, customers can contact ssmctas@email.usps.gov. The Facilities Access and Shipment Tracking (FAST) Customer Care Center is available at 877-569-6614 or via email at fast@usps.gov. These specialized services cater to customers who require more specific information or support beyond general inquiries.
For mail tracking and reporting, USPS offers Confirm® services, which can be accessed by calling 800-238-3150 or emailing confirm@email.usps.gov. Entry information related to mail services can also be obtained through the same phone number or via email at entryinf@email.usps.gov. For issues regarding Parcel Select Ground™ performance, customers can contact 877-264-9693. These resources ensure that detailed tracking and mail management needs are addressed efficiently.
USPS operates a robust system to ensure accessibility and prompt support for all its customers. Their various support lines are staffed by representatives who can address a broad range of concerns, from general inquiries to specialized service requirements. With dedicated phone lines and email support, the USPS aims to provide a seamless customer service experience for both individual and business customers.
USPS also supports customers with disabilities through its dedicated Disability Resources services. TTY support is available at 800-651-5111, while Voice support can be accessed at 800-772-3140. These resources are part of USPS’s commitment to ensuring equitable access to postal services for all customers, regardless of their specific needs.
The USPS tracking and technical support services cater to both domestic and international customers, ensuring that packages and shipments are managed effectively. Customers traveling abroad can also rely on USPS services for continued support, making it a reliable option for those on the move. By offering a variety of contact methods, the USPS demonstrates its dedication to addressing customer concerns comprehensively.
In all its operations, USPS prioritizes accessibility, reliability, and efficiency. Through its extensive network of customer service numbers and specialized support centers, USPS ensures that both individuals and businesses receive the assistance they need for their postal and technical inquiries. Whether for general information, technical support, or specialized services, customers can rely on USPS’s well-structured system to address their concerns.
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