El Paso Electric is a significant energy provider offering services to both commercial and residential customers across its service areas. The company ensures efficient and effective solutions to meet the energy needs of its consumers while providing reliable customer support.
For general inquiries, the toll-free customer service number for El Paso Electric is 1-800-592-1634, or customers can reach (915) 543-5711. Residents in Texas can contact customer service at (915) 543-5970, and those in New Mexico can reach (575) 526-5555. To report power outages, Texas residents can call (915) 877-3400, while New Mexico customers should call (575) 523-7591.
The mailing address for El Paso Electric is P.O. Box 982, El Paso, Texas 79960. For customers who need in-person assistance, El Paso Electric has several office locations. In Downtown El Paso, the office is located at the corner of Kansas and Myrtle Streets in the Stanton Tower Building, open Monday through Friday from 8 a.m. to 4:30 p.m. at (915) 543-5970.
In Fabens, Texas, the office is located at 200 East Main Street and offers drive-through service from 8 a.m. to 5 p.m., Monday through Friday. Customers can contact this location at (915) 543-5970 or send faxes to (915) 764-2250.
The Van Horn office, located at 207 West Second Street, is open Monday, Tuesday, Thursday, and Friday from 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m. CT. The contact number is (432) 283-2086, and faxes can be sent to (432) 283-2904.
In Las Cruces, New Mexico, the office is at 201 North Water Street and operates from 8 a.m. to 5 p.m. Monday through Friday. Customers can reach this location at (575) 526-5555 or send faxes to (575) 523-3540.
Lastly, the Anthony office is located at 400 Anthony Drive in New Mexico. It operates from 8 a.m. to 4:30 p.m. Monday through Friday, with drive-through hours extending to 5 p.m. The contact number is (575) 526-5555, and faxes can be sent to (575) 882-5143.
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