Roku, Inc., a leading American streaming technology company founded in 2002 by Anthony Wood, is renowned for producing streaming players and smart TVs. It has successfully built a streaming platform that distributes services and licenses its technology to other manufacturers. Roku holds a dominant position in the U.S. market, with 120 million viewers as of 2024. The company operates internationally, with a presence in countries like Australia, Canada, France, Germany, the U.K., and several Latin American nations, including Argentina, Brazil, Chile, Colombia, Mexico, and Peru.
For customers seeking assistance, Roku provides various contact options. The general customer service phone number is 816-272-8106, available to help with any inquiries or issues regarding Roku products and services. Customers can also reach out via email for assistance, using customer.advocate@roku.com or feedback@roku.com for general support and feedback.
Roku also has specific customer service channels for retail sales inquiries. For such matters, customers can contact the Roku Retail Sales Customer Service at +1 408 740 5745 or email areyes@roku.com. Resellers looking to engage with Roku can use the dedicated email address resellers@roku.com to communicate with the company.
If a customer needs to report a security issue, Roku has a dedicated security email at security@roku.com. Media inquiries are handled through +1 408 898 4452, with a specific contact email for social media marketing at dmahoney@roku.com. The Roku Communication Team can be reached at +1 408 898 4958, while the Global Corporate Communications team can be contacted at +1 917 981 4193 for broader communication needs.
For any inquiries related to Radio Shack, customers can reach the appropriate department at +1 310 571 4956. Roku’s Senior Vice President and Manager, Christopher Smith, can be contacted directly at +1 408 556 9391 or via email at csmith@roku.com for higher-level support or concerns.
Roku's marketing and media-related inquiries are handled by a dedicated team, with contact at +1 669 900 4600 for marketing media queries. The company’s comprehensive customer service infrastructure ensures that all concerns, from technical issues to media relations, are addressed promptly.
The robust customer support structure at Roku guarantees that all customers, whether in the U.S. or abroad, have access to timely and efficient assistance. The variety of contact options, including phone numbers, emails, and dedicated departments for specific needs, reflects Roku’s commitment to maintaining a strong customer service experience.
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