Gulf Power Company is committed to providing reliable assistance to address customer concerns regarding its services. The company offers various channels for communication to ensure that consumer grievances related to power outages, billing issues, and other relevant concerns are resolved efficiently.
For general customer service inquiries, Gulf Power can be contacted at 1-800-225-5797. Customer service is available Monday through Friday from 7:30 a.m. to 7:30 p.m., and on Saturdays from 8:00 a.m. to 5:00 p.m. This number can be used for questions about accounts, services, or any general inquiries customers may have.
In the event of a power outage or emergency, customers can report the issue by calling 1-800-487-6937. This service is available 24 hours a day, ensuring that customers can quickly report outages or other emergencies at any time.
For those who need to send payment or correspondence, Gulf Power’s mailing address is: PO Box 29090, Miami, FL 33102-9090. This address can be used for sending payments or any official communications regarding customer accounts.
Customers who prefer email communication can reach Gulf Power at lightout@gulfpower.com. This email can be used to report power outages or for inquiries that do not require immediate phone support.
Business customers who need to speak with a representative should call 1-800-225-5797 and press “2” for business or commercial accounts. There are dedicated business line options available. Press “1” for automated self-service to report a power outage or check the balance of a bill. Press “2” to speak directly with a representative for further assistance.
These customer service options ensure that Gulf Power customers have a variety of ways to get the support they need in a timely and efficient manner. Whether dealing with outages, billing inquiries, or other concerns, Gulf Power provides accessible contact alternatives to assist its customers.
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