Delmarva Power is a prominent electric utility company serving both commercial and residential customers. The company is dedicated to ensuring customer satisfaction by offering continuous support for various concerns and providing prompt assistance when necessary. Whether dealing with power outages, billing issues, or service inquiries, Delmarva Power ensures an efficient response to all customer needs.
For general customer service inquiries, Delmarva Power can be reached at 1-800-375-7117. The customer service department is available from 7 a.m. to 7 p.m. Monday through Friday to assist with a range of issues, including account questions, service requests, and general inquiries. Spanish-speaking customers can also reach Delmarva Power through the same number by pressing the option for Español.
For customers in Maryland, the TTY number for hearing-impaired assistance is 1-800-735-2258. Delaware residents who require TTY services can call 1-800-232-5460 for assistance. These specialized numbers ensure that all customers can access Delmarva Power’s services, regardless of their communication needs.
In case of an electric emergency, customers can call 1-800-898-8042 to report issues such as power outages or downed power lines. For gas-related emergencies, including gas leaks, customers can reach Delmarva Power at 302-454-0317. These numbers provide immediate support to ensure safety and prompt resolution of critical situations.
Delmarva Power’s mailing address for corporate correspondence is P.O. Box 17006, Wilmington, DE 19850-7006. Customers may use this address for sending in any official documents or letters related to their accounts or services.
For those planning to dig or excavate in areas where utilities may be located, Delmarva Power advises calling 811 before beginning any work. This service helps prevent accidental damage to underground utilities, ensuring safety during construction or excavation projects.
By offering these varied contact options, Delmarva Power makes it easy for its customers to access assistance for all their energy-related needs. Whether dealing with emergencies, routine inquiries, or specific communication requirements, the company ensures that customers receive prompt and efficient support.
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