MOHELA Customer Service Number

MOHELA is a recognized provider of student loan services, known for offering innovative products and services that address the financial needs of borrowers. The company is committed to providing accessible solutions for student loan management and repayment, ensuring a seamless experience for borrowers.

To reach MOHELA's customer service team, you can call their toll-free number at 888-866-4352. This line is available for general inquiries about student loans, repayment options, or any other loan-related concerns. If you are located outside of the United States, you can contact MOHELA through their international number at 636-532-0600.

For individuals who are hearing impaired, MOHELA offers TTY support by dialing 711. This ensures that all customers, regardless of their communication needs, can easily access the company's services and support.

MOHELA’s customer service hours are designed to accommodate a variety of schedules. Their team is available Monday through Thursday from 7 AM to 9 PM CT and on Friday from 7 AM to 5 PM CT. This ensures that customers can reach out to MOHELA during extended business hours for assistance with any questions or issues.

For those who prefer to communicate via fax, MOHELA provides toll-free fax lines for both domestic and international use. The toll-free fax number for domestic customers is 866-222-7060, while international customers can use 636-787-2790.

MOHELA’s main mailing address for general correspondence is 633 Spirit Drive, Chesterfield, MO 63005-1243. This address can be used for sending any documents or communications related to student loans.

In addition to general inquiries, MOHELA also has dedicated addresses for specific types of documents. If you need to send documents related to loan deferment, forbearance, repayment plans, or enrollment status changes, they should be mailed to MOHELA Attn: Enrollment Processing, P.O. Box 82565, Lincoln, NE 68501-2565.

If you are submitting documents related to loan discharge, forgiveness claims, or bankruptcy claims, these should be sent to MOHELA Attn: Claims, P.O. Box 82505, Lincoln, NE 68501-2505. This ensures that your documents are processed and handled efficiently by the appropriate departments at MOHELA.