For students seeking assistance with loan counseling, including Entrance, Financial Awareness, and Exit counseling, as well as concerns related to Loan Agreements (MPN), PLUS Loan applications, Credit Decision Appeals, and Endorser Addendums, there are various customer service contact numbers available. The primary student loan customer service number is 1-800-557-7394. This number provides access to information regarding various aspects of student loans, including general inquiries and detailed assistance for loan-related processes.
In addition to the primary contact for student loans, students can also reach the Federal Student Aid Information Center at 800-433-3243. This center offers support for questions about federal student aid programs, loan applications, and other financial aid-related concerns.
For more specific concerns related to student loans, individuals may need to contact one of the several loan servicers, each offering their own customer service number. Nelnet can be reached at 1-888-486-4722, and Great Lakes Educational Loan Services, Inc. offers assistance through their customer service number at 1-800-236-4300. For issues related to Navient, customers can call 1-800-722-1300.
For servicing of Federal Student Loans, FedLoan Servicing (PHEAA) can be contacted at 1-800-699-2908. If working with MOHELA, the contact number is 1-888-866-4352, while HESC/EdFinancial customer service is available at 1-855-337-6884. CornerStone offers its services through the number 1-800-663-1662, and Granite State - GSMR customer service can be reached at 1-888-556-0022.
For inquiries related to OSLA Servicing, customers can reach out to 1-866-264-9762. For issues related to debt management and collections, the appropriate contact number is 1-800-621-3115. These servicer numbers cover a range of loan types and services, offering students and borrowers access to specific assistance based on their loan servicing provider.
Whether it concerns counseling, loan agreements, or specific servicer-related questions, these contact options ensure that borrowers can access the necessary support to manage their student loan accounts effectively. All the provided customer service numbers help streamline the process, making it easier for borrowers to receive the appropriate assistance tailored to their needs.
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