Great Lakes Educational Loan Services, Inc., also known as Great Lakes, is a well-established financial services provider dedicated to supporting students with their educational needs. The company specializes in offering a wide range of student loan services, ensuring borrowers can effectively manage their education financing. Great Lakes strives to offer hassle-free assistance for any issues or inquiries that may arise during the loan process, making it easier for students to focus on their studies.
Students who need to contact Great Lakes can reach the customer service department by calling the toll-free number at (800) 236-4300. This number is available for general inquiries regarding student loans and other related services. For those calling from international locations or requiring support in a local area, the local number to dial is (608) 246-1700. This ensures that customers from various regions can access assistance with ease.
For individuals who are hearing impaired, Great Lakes provides a TTY service, which can be accessed by dialing 711. This service allows hearing-impaired borrowers to communicate effectively with the customer service team, ensuring that all students can receive the support they need, regardless of their specific communication requirements. Great Lakes' customer service department is available from Monday through Friday, between 7:00 a.m. and 9:00 p.m. Central Time, allowing borrowers to reach out during convenient hours.
In addition to phone support, Great Lakes offers an email address for customers to send their inquiries or concerns. Borrowers can email the customer service team at borrowers@mygreatlakes.org, where they can receive responses to their questions or requests. This ensures that students have another avenue for communicating with the company if they prefer written communication over phone calls.
For those who prefer to send physical mail, Great Lakes has provided a mailing address: PO Box 7860, Madison, WI 53707-7860. This address can be used for sending documents or letters related to student loans. Whether a borrower needs to send forms, payments, or other correspondence, this address serves as the official mailing location for Great Lakes.
Great Lakes also provides fax services for customers who need to submit documents or information quickly. The toll-free fax number is (800) 375-5288, making it easy for borrowers to send important documents. For international or local faxes, the number to use is (608) 246-1608. These fax numbers ensure that customers can send their information securely and efficiently.
The customer service team at Great Lakes is committed to providing high-quality support to students throughout the loan process. Whether it is helping with loan management or answering specific questions, the company ensures that its borrowers have access to the necessary resources. With multiple contact options and convenient hours of operation, Great Lakes offers comprehensive support to students from all walks of life.
Great Lakes offers a variety of ways for students to get in touch with the company, including phone support, email, mailing addresses, and fax services. These contact options ensure that borrowers can access the help they need in a timely and efficient manner. By providing multiple communication channels and dedicated hours of operation, Great Lakes demonstrates its commitment to assisting students with their educational financing needs.
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