Aflac is a prominent American insurance company offering a wide range of supplemental insurance products, such as Accident Insurance, Cancer Insurance, Critical Illness Insurance, Life Insurance, Hospital Insurance, Short-Term Disability Insurance, Dental Insurance, and Vision Insurance. To contact Aflac for customer service or any related inquiries, customers can reach out using the following contact information.
The Aflac Customer Service number is 800.992.3522, which is available for general inquiries and claims. Customers may also mail correspondence to Aflac’s office at 1932 Wynnton Road, Columbus, GA 31999. For claims-related matters, customers can contact the same number, 800.992.3522. Medicare Supplement policyholders who have policies issued on or after 10/01/2012 should call 855.207.2078, while those with policies issued before that date can reach the general customer service number at 800.992.3522.
For any other inquiries, Aflac can be contacted via email at info@aflac.com. To report fraud or any suspicious activities, customers should contact Aflac’s Fraud Helpline at 800.578.3107 or email siu@aflac.com. Brokers can contact Aflac’s Broker Relations department at 888.861.0251, while those with investment-related questions should call the Investor Relations number at 800.235.2667 or 706.596.3264. Media inquiries can be directed to Aflac’s Media Relations team at 706.596.3272.
Aflac also offers various phone numbers for specific concerns. For Sales Opportunities, customers can call 800.488.1771. Shareholders can reach Aflac’s Shareholder Services at 800.227.4756 or 706.596.3279, and email shareholder@aflac.com for assistance. Additionally, for serious concerns or specific inquiries, customers can get in touch with Aflac’s managerial and executive staff through the following contacts.
Manager Support Services Systems can be reached at +1 706 763 5508. For marketing-related inquiries, customers can contact the Executive Vice President and Chief Marketing Officer at +1 706 302 2592 or via email at mzuna@aflac.com. For further support, Vice President sshields@aflac.com, Regional Vice President jhutchins@aflac.com, and Executive Vice President Director of Sales tgiddens@aflac.com are also available for specialized assistance.
This comprehensive set of contact numbers and emails ensures that customers and stakeholders can reach the appropriate department or individual at Aflac for efficient service and resolution of any issues or concerns.
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