Florida Power & Light Company (FPL) is one of the largest energy providers in the United States, delivering electricity to over 5 million customer accounts, representing more than 10 million people across Florida. The company is committed to providing round-the-clock customer assistance, ensuring that its consumers have access to reliable support for any concerns or issues related to their services. FPL can be reached easily through the following customer service contacts.
For general inquiries, FPL customers can contact the customer service number at 1-888-988-8249. In the event of a power outage, FPL’s dedicated outage line is available at 1-800-468-8243. For those who wish to make bill payments over the phone, FPL offers a convenient service at 1-800-226-3545. Additionally, FPL’s customer service can be reached by email at kathy.heltman@fpl.com.
FPL’s technical support can be accessed by calling +1 561-691-2402, or by emailing deborah.patterson@fpl.com. The general mailing address for FPL is FPL General Mail Facility, Miami, FL 33188-0001. These contact details ensure that FPL customers can receive assistance for a variety of issues, from technical support to billing inquiries.
For more specialized matters, customers can contact specific FPL personnel. The Senior Facility Manager can be reached at +1 561-694-6352 or via email at andre.larochelle@fpl.com. If customers need to speak with the Vice Chairman, they can email robert.simm@fpl.com. The Project Manager can be contacted at +1 954-382-5163 or by emailing diego.pineiro@fpl.com.
In case of HVAC-related matters, the HVAC Specialist is available at +1 561-790-5045 or via email at miguel.mendez@fpl.com. Independent contractors working with FPL can be reached at +1 954-321-2023 or through email at calvin.lyons@fpl.com. For inquiries related to program management, customers can contact the Program Manager at +1 561-904-3250 or via email at iliana.rentz@fpl.com.
These contact options provide a direct line to various departments within FPL, ensuring customers can get the help they need in a timely manner. Whether dealing with power outages, billing questions, or technical support, FPL is committed to providing efficient and responsive customer service.
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