Black Hills Energy provides reliable energy services to meet both commercial and residential needs across various regions. The company is committed to delivering excellent customer service and offering timely assistance for any concerns or issues that may arise.
For general customer inquiries, Black Hills Energy can be contacted at 888-890-5554. Customer service is available Monday through Friday, from 7 a.m. to 6:30 p.m. Mountain Time.
In case of emergencies, including power outages, customers should call the same number, 888-890-5554, to report any issues or receive immediate assistance.
For those planning to dig or engage in excavation activities, Black Hills Energy advises calling 8-1-1 before starting to ensure safety and prevent damage to utility lines.
For media-related inquiries, Black Hills Energy can be reached at 888-242-3969.
For mailing purposes, customers can send their correspondence to:
Black Hills Energy
P.O. Box 6006
Rapid City, SD 57709
Bill payments should be sent to the following address:
Black Hills Energy
P.O. Box 6001
Rapid City, SD 57709-6001
Black Hills Energy is dedicated to providing exceptional customer support and ensuring the safe and efficient delivery of energy services to its consumers.
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