MidAmerican Energy Company, based in Des Moines, Iowa, serves over 1.6 million customers across Iowa, Illinois, Nebraska, and South Dakota. The company is dedicated to safely meeting energy needs while providing around-the-clock assistance to its residential and business customers. Whether for inquiries, emergencies, or service updates, MidAmerican Energy offers multiple channels of communication to ensure timely and efficient support.
Residential customers can reach the customer service team at 888-427-5632, while business customers are supported through a dedicated line at 800-329-6261. For urgent electrical issues, the emergency line at 800-799-4443 is available, and for gas-related emergencies, customers can call 800-595-5325. These services are designed to provide expedited responses in critical situations, ensuring customer safety and satisfaction.
For customers needing assistance with address updates from assessors, the company provides a fax line at 563-336-3568 and an email address at AddressUpdates@midamerican.com. Those seeking guidance on energy efficiency programs can contact the Energy Efficiency team at 877-932-0616 or via email at EnergyExpert@midamerican.com. Additionally, TDD hearing-impaired services and non-English interpreter services are available through 800-747-0593, reflecting MidAmerican Energy’s commitment to inclusivity and accessibility.
MidAmerican Energy’s mailing addresses provide additional options for communication. Corporate correspondence can be sent to P.O. Box 657, Des Moines, IA 50306-0657. Payments should be directed to P.O. Box 8020, Davenport, IA 52808-8020, and general customer inquiries can be addressed to P.O. Box 4350, Davenport, IA 52808-4350. These addresses ensure that written communications are efficiently routed to the appropriate departments.
The company’s dedication to customer service is evident through its tailored support for residential and business customers, its emergency lines, and its specialized services for energy efficiency and address updates. This multi-faceted approach ensures that customers have access to the assistance they need in a manner that best suits their preferences.
MidAmerican Energy’s focus on providing comprehensive support underscores its role as a reliable energy provider. By offering multiple contact options, including phone, fax, email, and mailing addresses, the company ensures that customers can easily connect with the appropriate resources for their needs.
With its emphasis on safety, efficiency, and customer-centric service, MidAmerican Energy continues to be a trusted name in the energy sector. Its commitment to accessibility and responsive support further solidifies its reputation as a dependable partner in meeting energy needs across the region.
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