Equifax Inc. is one of the largest consumer credit reporting agencies, collecting and aggregating data on over 800 million individual consumers and more than 88 million businesses worldwide. The company is known for offering swift assistance to address consumer concerns and queries. To contact Equifax’s customer service team, individuals can refer to the provided contact details for a hassle-free experience.
For general inquiries, the Equifax customer service number is 888-548-7878, available from 8 a.m. to midnight (ET) every day of the week. Consumers seeking assistance with TrustedID Premier or Lock & Alert services can use the same contact number, 888-548-7878. For product cancellations, the dedicated cancellation line is 866-640-2273.
For credit report-related inquiries, Equifax offers specific customer service lines. To place, temporarily lift, or permanently remove a security freeze from a credit report, individuals can call 888-298-0045. To place a fraud alert on a credit report, there are automated services available at 888-836-6351 and 800-525-6285. To request a copy of a credit report or dispute information, consumers can contact 866-349-5191. If they wish to opt-out of mailing lists, the contact number is 888-567-8688.
Equifax also provides direct communication with key personnel for more specific inquiries. For risk management issues, Kevin James can be contacted via email at kevin.james@equifax.com. For information security concerns, John Marsden is available at john.marsden@equifax.com. For matters related to the vice president and general manager, Tyler Sawyer can be reached at tyler.sawyer@equifax.com. Jennifer Reid, the senior vice president, can be contacted at jennifer.reid@equifax.com.
Nicole Brooks, the Director of Product Marketing International, is available for inquiries at +1 314 302 7396 or by email at nicole.brooks@equifax.com. For more commercial consulting matters, Derek Smith, Senior Commercial Consultant, can be reached at derek.smith@equifax.com.
Equifax’s customer service is available to assist with a wide range of credit reporting and fraud prevention services, ensuring that individuals can resolve any issues related to their credit or financial services in an efficient and timely manner.
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