Shutterfly, Inc., headquartered in Redwood City, California, is a leading provider of photography services, products, and image-sharing solutions in the United States. The company ensures that its customers receive comprehensive support for any queries or issues through its customer service professionals. Shutterfly offers 24/7 assistance to resolve complaints and answer pertinent questions, ensuring a smooth experience for all users.
For general customer inquiries, Shutterfly provides a dedicated customer service number, +1 650 610 5276, available during weekdays from 7:00 AM to 7:00 PM PST and on weekends from 8:00 AM to 4:00 PM PST. Customers can also reach out via email at mobilesupport@shutterfly.com for assistance related to their accounts, orders, or services.
In addition to general support, Shutterfly provides direct contact information for its leadership and specialized departments. The President and Chief Executive Officer can be contacted at +1 650 632 2310 or via email at cpelz@shutterfly.com. Another contact for the President and CEO is +1 650 610 6013 or nstier@shutterfly.com, offering an alternate line of communication for executive-level concerns.
Specific roles within the company also have direct lines and emails for targeted support. For example, the Vice President and General inquiries can be directed to jsebring@shutterfly.com. For trade marketing, the contact is +1 650 610 3519 or bthomas@shutterfly.com, while marketing services inquiries can be handled by calling +1 650 610 5229 or emailing melissa@shutterfly.com.
Global management-related queries are handled through +1 650 610 5129 or sharding@shutterfly.com. For business solutions, particularly those requiring a national client partner, customers can contact +1 404 406 2115 or jdurkin@shutterfly.com. This segmentation ensures that customers receive assistance from the most relevant department for their needs.
Shutterfly's commitment to customer service is further reflected in its focus on direct and personalized assistance. Whether contacting general customer support, reaching out to executives, or liaising with specific departments, customers are offered a range of options to resolve their concerns efficiently.
The company emphasizes accessibility and responsiveness across all its customer touchpoints. By providing clear contact details for its various departments and executives, Shutterfly ensures that customers can address their specific concerns with minimal hassle, reaffirming its dedication to customer satisfaction.
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