GTL Customer Service Number

GTL provides various customer service contact options for individuals seeking assistance with its services. The primary GTL Inmate Phone customer service number is (877) 650-4249, available to address general inquiries and concerns. Additionally, customers can use the GTL Inmate AdvancePay Automated Payment System at (800) 483-8314 for prepaid services, and the Inmate Trust Fund Automated Payment System at (888) 988-4768 for managing inmate trust fund deposits. For those utilizing the Inmate PIN Debit service, the automated payment system can be reached at (855) 706-2445.

For inquiries related to correctional facility staff, GTL has a dedicated email address, media@gtl.net, for communication. This allows individuals to reach out to the appropriate staff members for media-related concerns or other issues requiring attention.

The company also provides direct contact information for key personnel. The CEO of GTL can be reached at +1 703 955 3910 or via email at brian.oliver@gtl.net. For product-related concerns, customers can contact the Product Manager, ron.meadows@gtl.net. The Executive Director, margaret.phillips@gtl.net, is available for broader inquiries or executive-level concerns.

Legal and regulatory issues can be addressed by contacting one of two Legal and Regulatory Analysts. Nicole Francis is available at +1 703 774 3314 or by email at nicole.francis@gtl.net, while Lynda Gaston can be reached at +1 251 479 4500 or lynda.gaston@gtl.net. Additionally, Dorothy Cukier, the Director of Regulatory Affairs, can be contacted at dorothy.cukier@gtl.net.

These various phone numbers and email addresses provide multiple ways for customers to engage with GTL, ensuring that individuals and institutions have the necessary resources to address issues effectively and efficiently. Whether managing payments, contacting the CEO, or reaching out to regulatory officials, GTL’s comprehensive contact system offers accessible channels for resolving concerns.