Sams Club Customer Service Number

Sam's West, Inc., widely known as Sam's Club, is an American membership-only retail warehouse club owned and operated by Walmart Inc. Established in 1983, the company focuses on delivering high-quality products to meet the needs of its members. In addition to its extensive product offerings, Sam's Club is dedicated to providing exceptional customer service to address any concerns or issues that customers may face, ensuring a seamless and satisfactory experience.

For customers seeking assistance, Sam's Club provides various contact options to connect with its representatives. The general customer service number is 1-888-746-7726, and representatives are available during specific hours: Monday through Friday from 8:00 a.m. to 8:00 p.m. CST, Saturday from 9:00 a.m. to 5:00 p.m. CST, and Sunday from 10:00 a.m. to 6:00 p.m. CST. These timings ensure that customers have ample opportunities to resolve their issues efficiently.

For concerns that require direct communication with Sam's Club executives, a variety of contact details are available. Kathryn McLay, the President and CEO, can be reached via email at kathryn.mclay@samsclub.com. Jacob Elwood, an Intrusion Analyst, is available at jacob.elwood@samsclub.com. Additionally, CEO Mark Scott can be contacted through phone at +1 479 264 0103 or email at mark.scott@samsclub.com. Senior Manager Justin McMurtrey is reachable at justin.mcmurtrey@samsclub.com, ensuring that critical matters are addressed by relevant personnel.

The Public Relations team at Sam's Club provides further support for media-related inquiries. Leigh Stidham, the Public Relations Director, is available at leigh.stidham@samsclub.com. For media-specific concerns, Susan Koehler can be contacted at +1 800 331 0085 or via email at susan.koehler@samsclub.com. These resources ensure that Sam's Club maintains transparent communication with the public and the media.

Executive inquiries can be directed to Christi Gallagher at +1 479 277 8657 or christi.gallagher@samsclub.com. For broader organizational matters, Tony Rogers, the Senior Vice President and Chief, can be reached at tony.rogers@samsclub.com. These channels allow customers and stakeholders to escalate issues or seek insights from senior leaders within the company.

Member services are also given high priority at Sam's Club. Dianna Gee, representing Member Services, is available at +1 800 331 0085 or dianna.gee@samsclub.com. This ensures that members can communicate directly with those responsible for their satisfaction and support.

Sam's Club remains committed to fostering strong relationships with its members through responsive and efficient customer service. By providing multiple contact points and ensuring accessibility to senior executives, the company demonstrates its dedication to addressing customer needs and maintaining its reputation for reliability and excellence. Customers are encouraged to use the provided contact information for any inquiries or support needs.