Commonwealth Bank of Australia (CommBank) is a prominent Australian multinational bank offering a wide range of financial services, including personal banking, business banking, and institutional banking. CommBank provides services across various regions, including Australia, New Zealand, Asia, the United States, and the United Kingdom. Customers can reach CommBank for a range of services through various customer support channels.
For general inquiries within Australia, customers can contact CommBank's main customer service number at 13 2221. International customers can reach the bank by dialing +61 2 9999 3283. Additionally, customers with hearing impairments can contact CommBank using TTY or voice services by dialing 133 677 and asking for 13 2221.
For personal banking services, including concerns about lost, stolen, or damaged cards, customers can call 13 2221 within Australia or +61 2 9999 3283 from overseas. Customers facing financial hardship can seek assistance by calling 1300 720 814, available from Monday to Friday, 8 am to 9 pm, and on Saturdays from 9 am to 2 pm.
Home loan inquiries can be directed to 13 2224, available from 8 am to 8 pm, any day of the week. Personal loan support is available through 13 1431, operating 7 days a week from 8 am to 8 pm. For CommBank Awards, customers can reach the customer service line at 13 1661, Monday to Friday, from 8 am to 8 pm.
Colonial First State inquiries can be directed to 13 1336, available Monday to Friday from 8 am to 7 pm. Estate settlement and support services can be contacted at 1800 686 153, operating from Monday to Friday, 8:30 am to 5 pm. For Essential Super-related inquiries, customers can call 13 4074 between 8 am and 7 pm, Monday to Friday.
For business banking, CommBank provides a general customer service line at 13 1998, with international support available at +61 2 9009 0593. Merchant services for existing customers can be reached at 1800 230 177, while those seeking merchant application inquiries can contact 1800 730 554 or +61 2 9009 0593 from overseas.
Agribusiness support is available at 1300 772 968, and international business inquiries can be directed to 1300 654 133, operating Monday to Friday from 8:30 am to 5:30 pm Sydney/Melbourne time. For car and equipment finance, customers can call 1800 277 387, available Monday to Friday from 8 am to 8 pm. CommBiz users can contact 13 2339 within Australia or +61 2 9009 0593 from overseas for business-related inquiries.
Lastly, business credit card support is available at 13 2221 for Business Awards credit cards and at 13 1576 for other business credit cards. Customers can also contact CommBiz Markets at 1300 222 339 for business-related inquiries, operating Monday to Friday from 8 am to 6 pm Sydney/Melbourne time. CommBank offers extensive customer service across various sectors, ensuring customers can easily access assistance when needed.
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