24 Hour Fitness, a privately owned fitness center chain, is headquartered in San Ramon, California. The company is well-known for offering an extensive range of training and lifestyle products tailored to meet various fitness needs. Whether you are looking to explore membership options, need assistance with cancellations, or have general inquiries, 24 Hour Fitness provides multiple customer service options for a seamless experience.
For general customer service inquiries, the team can be reached at 888.243.5002. Their service hours are Monday through Friday, from 7 AM to 4 PM. For those specifically seeking to cancel their membership, a dedicated line is available at 866.308.8179, operational Monday through Friday from 6 AM to 6 PM PT. This ensures members have access to specialized support for managing their accounts.
Members requiring additional assistance can contact 24 Hour Fitness Member Services at 800.432.6348. This line also operates Monday through Friday, from 6 AM to 6 PM PT, and provides support for a wide range of membership-related needs. For email-based communication, customers can reach out to the team at customerservice@24hourfitness.com or info@24hourfitness.com, ensuring a convenient option for those who prefer written correspondence.
For customers who need to send inquiries by mail, 24 Hour Fitness has a dedicated mailing address: Member Services, PO Box 2689, Carlsbad, CA 92018. This provides an additional option for formal communications or documentation purposes. The company ensures that customers have a variety of ways to connect with their support team based on their preferences.
The fitness chain also has a media hotline for press-related inquiries, available at (866) 819-7414. This line is dedicated to media professionals seeking information or wishing to establish contact with the company for media-related matters.
24 Hour Fitness demonstrates a strong commitment to customer service by offering multiple, clearly defined channels for communication. Whether through phone, email, or mail, the company ensures that members and customers can access the assistance they need quickly and efficiently.
The company’s emphasis on accessibility and tailored support reflects its dedication to creating a positive experience for its members. By providing specialized services for membership management and inquiries, 24 Hour Fitness continues to uphold its reputation as a customer-focused organization in the fitness industry.
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