The Maryland Motor Vehicle Administration (MVA) is responsible for vehicle registration and driver licensing across the state. In addition to offering a wide range of services, the Maryland MVA provides timely, responsive, and courteous customer service to constituents, businesses, and stakeholders. Residents can access assistance for various inquiries, including driver’s license renewals, vehicle registrations, and other MVA services.
The primary customer service contact number for the Maryland MVA is 410-768-7000, which provides assistance during their operating hours of 8:30 AM to 5:30 PM, Monday through Friday. This number also offers 24-hour recorded information for MVA-related inquiries. Additionally, hearing-impaired customers can contact the MVA through the TTY number at 1-800-492-4575, ensuring accessibility for all users. The MVA also operates a call center that can be reached at 1-800-950-1682.
Specific services have dedicated contact channels. For motorcycle safety programs, customers can reach out at 443-572-8236, while inquiries about the Vehicle Emissions Inspection Program or insurance compliance can be directed to 410-768-7000 and 410-768-7431, respectively. Customers can also renew their vehicle registration by phone at 410-768-7000. Fax services are available via 410-424-3050.
For email inquiries, the MVA offers specialized addresses:
- General driver education: driveredu@mdot.state.md.us
- Driving records: drivingrecords@mdot.state.md.us
- Motorcycle safety: motorcyclesafety@mdot.state.md.us
- Vehicle emissions: veiponline@mdot.state.md.us
- Webmaster for website-related issues: webmastermva@mdot.state.md.us
Appointments for services such as driver’s license renewals, vehicle registrations, or REAL ID applications can be scheduled through the MVA’s website or by calling 410-768-7000. Appointments help streamline the process and reduce wait times. Customers can also inquire about branch locations and hours of operation by contacting customer service.
For complaints or additional assistance, customers can email MVACS@mdot.state.md.us. The mailing address for the MVA is available on their website for correspondence needs. Maryland MVA ensures comprehensive customer service to address all inquiries efficiently and effectively.
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