Atlantic City Electric, a subsidiary of Exelon Corporation, is dedicated to delivering safe, reliable, and affordable electric service to over 560,000 customers across southern New Jersey. With a strong commitment to customer satisfaction, the company offers efficient energy solutions tailored to meet the diverse needs of the communities it serves. Atlantic City Electric ensures round-the-clock support to address customer concerns and maintain service reliability.
For customer assistance, Atlantic City Electric provides multiple contact options. The primary Customer Service Number, 1-800-642-3780, is available Monday through Friday from 7:00 AM to 7:00 PM. Customers preferring service in Spanish can also use the same number for bilingual support. For emergencies, Atlantic City Electric has a dedicated helpline at 1-800-833-7476, while customers with hearing or speech impairments can reach out via TTY at 1-800-852-7899.
The company offers additional specialized services to cater to specific customer needs. For outage-related inquiries or reporting, customers can contact the Outage Customer Service line at 1-800-642-3780. Atlantic City Electric also emphasizes safety through its “Call Before You Dig” service, accessible by dialing 811, to help prevent accidental damage to underground utilities.
For correspondence or bill payments, customers can use the following mailing address:
Corporate Correspondence
Atlantic City Electric
P.O. Box 17006
Wilmington, DE 19850-7006
Atlantic City Electric’s commitment to customer satisfaction extends beyond basic service delivery. Through reliable customer support, accessible communication channels, and efficient energy services, the company remains a trusted energy provider for southern New Jersey, upholding its mission to serve the region with excellence and care.
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