Community Trust Bank, established in 1903 in Pikeville, Kentucky, is a trusted financial institution serving communities across Kentucky, West Virginia, and Tennessee. Known for its personalized customer service, the bank offers a variety of financial products and services tailored to meet the diverse needs of its customers. These include personal and business banking, loans, mortgages, credit cards, and wealth management solutions. Customers seeking assistance from the Hazard, KY branch can easily connect using the provided contact information.
To contact Community Trust Bank Customer Service, customers can call (606) 436-5261 during the bank's operating hours. The customer service team is available Monday through Thursday from 9:00 AM to 4:00 PM ET, Friday from 9:00 AM to 5:00 PM ET, and Saturday from 9:00 AM to 12:00 PM ET. In addition to phone support, customers can visit the branch in person or access assistance via the bank's website, where they can fill out a contact form.
Opening a bank account with Community Trust Bank is straightforward and flexible. Customers can initiate the process online by completing an application on the bank’s website or by visiting the Hazard branch in person. To open an account, standard documentation is required, including government-issued identification (such as a driver’s license or passport), proof of address, and a Social Security number. The bank’s representatives are available to guide customers through the account setup process.
Community Trust Bank also offers online banking services for convenient account management. Customers can log into their accounts through the bank’s website using their username and password. If a customer forgets their password, they can reset it by selecting the "Forgot Password" link on the login page and following the provided instructions. For added convenience, the bank provides a range of digital services, including online check ordering and account management.
For urgent issues, such as reporting a lost or stolen debit card, customers are encouraged to contact Customer Service immediately at (606) 436-5261. The bank also offers a location finder tool on its website to help customers locate the nearest branch or ATM. Whether customers need assistance with account setup, transaction management, or financial guidance, Community Trust Bank remains committed to delivering reliable and customer-focused support.
With over a century of experience, Community Trust Bank has established itself as a dependable partner for financial services. By offering comprehensive solutions, personalized support, and modern banking conveniences, the bank continues to meet the evolving needs of its customers while maintaining strong ties to the communities it serves.
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