Audi Financial Services offers flexible financing and leasing options to help customers purchase or lease Audi vehicles. The company provides a range of financial services designed to make the car buying process more accessible, with a focus on ease of payment and personalized customer support.
For general customer service, Audi Financial Services can be reached at (888) 237-2834, available Monday to Friday from 10:00 AM to 7:00 PM (ET). You can also reach out via email at AudiTalk@Audi.com for any questions or concerns regarding payments, leases, or other financial matters.
If you are approaching the end of your lease, Audi offers a dedicated support line at (866) 277-8191, operating Monday to Friday from 8:00 AM to 10:00 PM (ET). For lease-end related inquiries, this service ensures you have all the necessary information before your lease concludes.
Payments and financial correspondence can be mailed to Audi Financial Services' P.O. Box addresses: P.O. Box 5215, Carol Stream, IL 60197-5215 for payments, and P.O. Box 3, Hillsboro, OR 97123-0003 for general inquiries. These mail options ensure secure and direct handling of customer financial matters.
For customers needing vehicle inspections or roadside assistance, Audi Financial Services provides specific contact numbers. To schedule an inspection, call (844) 889-8529 from 8:00 AM to 5:00 PM (ET). For roadside assistance, dial (800) 411-9988 for help in emergency situations.
Additionally, Audi Financial Services offers support for Audi Connect®, e-Tron models, and SiriusXM. Audi Connect® support can be reached at (877) 505-2834, option 1, and e-Tron inquiries can be directed to (844) 573-8766. Both are available Monday to Friday, from 10:00 AM to 7:00 PM (ET), providing further assistance for customers’ connected car needs.
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