Availity is the largest health information network, enabling a more transparent and efficient exchange of information among health plans, providers, and technology partners. The company handles over 4 billion clinical, administrative, and financial transactions each year, aiming to improve the healthcare experience through streamlined communication.
For general inquiries or customer service, Availity provides a contact number at 1-800-282-4548, available from 8:00 AM to 8:00 PM Eastern, Monday through Friday. This line serves as the primary contact for a range of services, including support for its web portal and EDI clearinghouse customers.
Patients and healthcare providers with specific inquiries regarding patient access can reach Availity's dedicated support team at 800-973-3957. This number is available during the same operating hours and provides assistance with patient-related concerns.
For those utilizing Availity's Revenue Cycle Management (RCM) services, a separate line is available at 877-927-8000. This ensures that those using RCM services can receive targeted support tailored to their needs within the revenue cycle process.
Availity's robust network ensures that health professionals and patients alike can access timely and effective support. Whether it's for general customer service, patient access, or revenue cycle management, the provided contact numbers offer dedicated support across a range of services.
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