Axos Bank is a prominent financial institution offering a wide range of personal and commercial banking solutions. Its services include checking and savings accounts, equipment finance, lender finance, small balance loans, commercial real estate, residential warehouse lending, real estate bridge loans, and construction lending. To ensure customer satisfaction, Axos Bank provides round-the-clock assistance and various channels for addressing consumer queries and grievances.
For personal banking needs, customers can contact Axos Bank's 24/7 customer service hotline at (844) 999-2967 or email customerservice@axosbank.com. Specialized support is also available for loan servicing via (888) 862-8097 during business hours, Monday through Friday from 8 AM to 5 PM PT. For those with inquiries about home loans, the division can be reached at (888) 408-1778, with extended weekday and Saturday hours.
Axos Bank caters to personal loans and auto refinancing customers as well. The personal loans customer service number is (888) 408-1781, operational Monday through Friday from 7 AM to 6 PM PT. Auto refinance customers can contact (844) 517-5564 during the same days from 8 AM to 5 PM PT. These services ensure tailored support for loan-related queries.
Small business owners and investors in property lending can reach Axos Bank's respective customer service departments for assistance. Small business banking queries are handled at (888) 585-4970, available Monday through Friday from 6 AM to 6 PM PT. For investment property lending, customer service is reachable at (877) 296-7562 from 9 AM to 5 PM PT.
In addition to its extensive phone support, Axos Bank provides online customer service through email, a website chat feature, and a detailed FAQ section on their website. Customers can also connect with the bank via social media platforms like Twitter and Facebook for quick responses to their concerns.
Axos Bank prioritizes efficient customer service, striving to minimize wait times and offering multiple channels for addressing issues such as account management, transactions, and online banking. For emergencies or concerns outside regular business hours, customers can still contact the 24/7 personal banking hotline, ensuring consistent support at any time.
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