Cross Country Mortgage, LLC, also known as CCM, is a mortgage lending service based in Ohio, owned by Ron Leonhardt. The company offers a wide variety of mortgage products, including home purchases, refinancing, reverse mortgages, FHA loans, VA loans, and conventional loans. Their team of highly skilled and licensed loan officers are prepared to assist clients at every stage of the mortgage application process.
To reach Cross Country Mortgage’s customer service, you can call 1-877-351-3400. The team is available Monday to Friday from 8:30 AM to 9:00 PM ET, and Saturday from 10:00 AM to 2:00 PM ET. Their customer service professionals are well-versed in the company’s loan programs, interest rates, and application processes, providing reliable and friendly assistance for various mortgage-related inquiries.
You can contact the company in multiple ways: by calling their toll-free number, visiting their website to fill out a contact form, or emailing them at info@myccmortgage.com. Whether you need more information on loan products, wish to check the status of your mortgage application, or want to get pre-approved, the team is available to guide you through each step.
Applying for a mortgage with Cross Country Mortgage can be done through their website, where you can fill out an online application, or by calling their customer service to speak with a loan officer directly. To apply, you will need to provide documentation such as proof of income, employment history, and details about your assets and liabilities, with specific requirements varying by loan type and financial situation.
The approval process for a mortgage with Cross Country Mortgage typically takes 30 to 45 days, depending on the complexity of the application and loan type. Once approved, you can make mortgage payments either online through their website or by calling their customer service to make payments over the phone.
Setting up automatic mortgage payments is also an option with Cross Country Mortgage. You can arrange recurring payments either through the website or by contacting customer service. If you encounter difficulties making a payment, it’s recommended to reach out to their customer service team at 1-877-351-3400 to explore options such as loan modifications or forbearance.
To track the status of your mortgage application, you can log into your account on their website or contact customer service at 1-877-351-3400 for updates. Whether you’re applying for a loan, refinancing, or seeking assistance with your mortgage, Cross Country Mortgage’s customer service team is available to provide the support and guidance you need.
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