Ally Bank is a prominent financial institution that offers a wide range of financial services, including online banking, car finance, mortgage loans, corporate lending, vehicle insurance, and an electronic trading platform for financial assets. It is known for providing efficient customer service to address any issues or inquiries its clients may have.
To reach Ally Bank customer service, you can call their main customer service number at 1-877-247-2559. This number is available 24/7, allowing customers to contact the bank for account-related inquiries, transaction history, or any other general banking questions. For individuals outside the U.S., the international customer service number is +1-757-247-2559.
Ally Bank also provides services for individuals with hearing impairments through a dedicated line at 1-877-320-2559. If you need to report fraud, you can reach Ally's fraud department at 1-833-226-1520, where you will be directed to the appropriate options depending on the type of service or issue.
For those specifically interested in home loans, Ally offers a separate customer service number for Ally Home Loans at 1-855-256-2559. Their customer service hours for home loans are Monday to Friday from 8 a.m. to 10 p.m. ET, and Saturdays from 10 a.m. to 4 p.m. ET. For investment-related queries, Ally provides a separate 24/7 service at 1-855-880-2559 for Ally Investment.
Ally Bank offers various types of accounts, such as checking, savings, money market accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs). Customers can open an account by calling 1-877-247-2559 and speaking with a representative who will guide them through the process.
In addition to customer service over the phone, Ally Bank offers online and mobile app access to manage your account. You can view balances, check transaction history, transfer money between accounts, and deposit checks using their mobile app. Ally Bank also provides the ability to transfer money to external accounts and offers a variety of tools to manage your finances efficiently.
If you encounter any issues, such as a lost or stolen debit card, contacting Ally Bank’s customer service immediately at 1-877-247-2559 is essential. They will assist you in canceling your card and issuing a new one. Ally is also known for not charging monthly maintenance fees, overdraft fees, or ATM fees, although certain services, like wire transfers or foreign transactions, may have associated fees.
For investment inquiries, Ally recommends contacting Ally Invest’s Customer Service directly at 1-855-880-2559, as their standard customer service team does not handle investment-related questions.
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