Westlake Financial is a privately owned finance company based in Southern California, specializing in acquiring and servicing automotive retail installment contracts. The company serves a wide credit spectrum, from prime to subprime, and operates through an extensive network of over 50,000 new and used car dealerships across the United States. Westlake Financial is committed to providing excellent customer service to both consumers and dealers, ensuring a positive experience with their products and services.
For customers seeking assistance, Westlake Financial offers a dedicated customer service phone number, 1-888-739-9192. This line is available Monday to Friday from 5 AM to 7 PM and on weekends from 5 AM to 2 PM. Whether you have questions regarding loan applications, account information, or payment options, their customer service team is ready to help.
In addition to phone support, Westlake Financial provides several email addresses to address customer inquiries, including WestlakeCustomerCare@westlakefinancial.com, wfscustomerservice@westlakefinancial.com, and servicercare@westlakefinancial.com. These channels allow customers to send their questions or concerns, and the support team will respond promptly.
For more specific requests, Westlake Financial has dedicated departments, including credit dispute handling at CreditBureaus@westlakefinancial.com, marketing and dealer services at 1-888-893-7937, and insurance-related inquiries at (866) 619-2524. Customers can also reach the loan department at 1-888-893-7937 for assistance with loan-related questions.
Westlake Financial has made it easy for dealerships and customers to reach the company regarding pending deals or customer verification. The Originations department can be contacted at 1-888-893-7937, while the Verification Department handles customer interviews at (866) 619-2521.
To make managing accounts even more convenient, Westlake Financial offers a mobile app that enables customers to submit service inquiries, view account information, and make payments. The app can be downloaded from the app store, providing users with an efficient and accessible way to interact with the company.
With a focus on delivering reliable customer service and offering multiple communication channels, Westlake Financial ensures that its customers have the support they need, whether it's for loan inquiries, payment assistance, or other financial services.
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