Audible, a US-based online service, offers audiobooks and podcasts across a wide range of genres, including adventure, historical, true crime, literature, and more. Users can purchase audiobooks individually or subscribe to receive monthly credits that can be redeemed for content, along with access to a curated on-demand library. Audible’s services cater to diverse interests, covering genres like politics, sports, LGBTQ+, and even content for people with disabilities.
For customer support, Audible provides a 24/7 service to address queries related to their products or services. The main customer service phone number is 1-888-283-5051, and users can also reach out via email at customersupport@audible.com or enterprisesupport@audible.com. Audible’s customer service team assists with account setup, billing, payments, technical troubleshooting, membership concerns, and issues related to specific audiobooks or the app.
Audible also offers specialized email contacts for different inquiries. Press inquiries can be directed to publicrelations@audible.com, while partner relations can be reached at partnerrelations@audible.com. For sales-related inquiries, users can contact marketing@audible.com. Those interested in career opportunities at Audible can email jobs@audible.com, and management-related questions can be addressed to editors@audible.com.
Audible’s customer service is available around the clock, ensuring that users can get support whenever they need it. Whether it’s for setting up an account, resolving billing issues, or troubleshooting app-related problems, Audible provides comprehensive assistance. There are no fees for using Audible's customer service, and users can expect to speak to a live representative when they call the customer service number.
If customers encounter problems with audiobooks or the app, Audible's dedicated team is ready to assist. Response times are typically within 24 hours, although they may vary depending on the issue's complexity. For those who wish to cancel their Audible membership, customer service can guide them through the process and address any concerns.
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