Klarna Bank AB, commonly known as Klarna, is a Swedish financial technology company that specializes in online payment solutions. Founded with a mission to simplify purchasing processes for consumers and merchants, Klarna provides services such as direct payments, post-purchase payments, and installment payment options. Its offerings enable seamless transactions for online storefronts, making it a popular choice for businesses and shoppers alike.
Klarna supports an extensive range of product categories, catering to diverse consumer needs. From Health & Beauty, Clothing & Accessories, and Toys & Hobbies to Home Appliances, TV & Audio, and Sports & Outdoor, Klarna covers virtually every aspect of retail shopping. It also offers solutions for niche categories like Photography, Automotive, Garden & Patio, and Kitchen Appliances. These services make Klarna an integral partner for merchants aiming to enhance the customer shopping experience.
The company’s core service is to assume responsibility for stores' payment claims while managing customer payments directly. This approach streamlines financial processes for merchants and ensures a hassle-free payment experience for customers. Whether it's splitting payments into installments or paying after delivery, Klarna empowers consumers with flexible payment options that suit their budgets.
Klarna takes pride in providing 24/7 customer support to address queries and ensure smooth transactions. Customers can reach out to Klarna via multiple channels. The primary customer service number, 844-552-7621, is available round the clock, and email support is accessible through customerservice@klarna.com or info@klarna.com. For merchants, Klarna offers dedicated assistance via moa.support@klarna.com, ensuring their operational needs are met promptly.
International customers are supported through localized services. For instance, UK-based users can contact Klarna at customersupport.uk@klarna.com, while Austrian merchants can seek assistance at sales.austria@klarna.com. Klarna also provides specialized support for privacy-related concerns (privacy@klarna.com) and career inquiries (careers@klarna.com), reflecting its commitment to transparency and inclusivity.
Through innovative payment solutions and a customer-centric approach, Klarna has established itself as a leader in online financial services. Its dedication to simplifying payments, coupled with robust customer and merchant support, ensures that Klarna remains a trusted partner for shoppers and businesses worldwide.
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