Asurion, based in Nashville, Tennessee, is a trusted provider of insurance and protection plans for a wide range of products, including smartphones, tablets, consumer electronics, home appliances, jewelry, and more. The company offers extensive coverage options, ensuring customers have access to reliable repair and replacement services when needed. Their offerings include Mobile Protection Plans, Extended Warranties, and specialized services tailored to both individual and commercial needs.
One of Asurion’s key services is its Mobile Protection Plans, which cover accidental damage, loss, and theft for devices like iPhones, Samsung phones, and tablets. These plans often include cracked screen repair, device replacement, and technical support, making it easier for customers to address issues quickly. In addition to mobile devices, Asurion provides warranty services for home appliances, laptops, TVs, and other electronics, ensuring peace of mind for customers who rely on these essential products.
To support its customers, Asurion operates a robust customer service network, offering 24/7 assistance. This commitment to availability allows customers to resolve issues promptly, whether they need to file a claim, arrange for repairs, or seek technical support. Their customer service operations are tailored to meet the unique requirements of various partnerships, including major retailers, wireless carriers, and service providers.
For customer inquiries and support, Asurion provides dedicated contact numbers based on specific products and partners. For example, AT&T customers can call 1-888-562-8662, while Walmart customers can reach Asurion at 1-877-968-6391. Other major partners include Amazon, Lowe’s, The Home Depot, and DIRECTV, each with its own specialized customer support line. Regional services are also available, such as Costco Canada (1-888-531-8881) and Virgin Mobile Canada (1-866-213-2143), ensuring localized assistance for international customers.
Asurion also serves specialized sectors, including military personnel and their families. Dedicated lines for the Marine Corps, Navy Exchange, and Coast Guard allow military members to access services tailored to their needs. Additionally, the company partners with businesses like CosmoProf and Armstrong McCall to provide coverage for professional tools and equipment.
With its comprehensive protection plans and a customer-first approach, Asurion ensures that individuals and businesses can recover quickly from unexpected incidents. Their extensive network of partnerships and specialized support lines reflects their dedication to providing accessible and efficient service to all customers.
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