For any customer service needs, you can reach Webstaurant at 1-717-392-7472. The company’s customer service hours are Monday through Thursday, 24 hours a day, Friday from 12 AM to 8 PM EST, and Saturday and Sunday from 9 AM to 4 PM EST. For specific issues, customers can also reach out to specialized customer service teams. For payment inquiries, email payments@webstaurantstore.com, and for special orders, contact specialorders@webstaurantstore.com.
To track your Webstaurant orders, simply log into your account on the website and check your order history. Alternatively, customer service can assist you with order status updates. If you need to cancel an order, contact customer service as soon as possible, as cancellations are only possible before the order is processed for shipment.
In case your order arrives damaged or missing items, immediately contact Webstaurant customer service. They will help resolve the issue and ensure that you receive the correct products. For returns, customers must first obtain a return authorization number by contacting customer service, after which they can send the product back for a refund or replacement.
Webstaurant offers refunds for unsatisfactory orders. To request a refund, simply contact customer service, who will guide you through the return process. Feedback is important to Webstaurant, and customers can leave reviews directly on their website or reach out to customer service to share suggestions and concerns.
Creating an account with Webstaurant is easy; visit their website and click on the "Create Account" button. You will need to provide personal and business details to complete the registration process. Webstaurant values customer satisfaction and is dedicated to providing prompt and efficient assistance to meet customer needs.
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