Asiana Airlines Inc., a South Korean airline headquartered in Seoul, operates an extensive network of 90 international passenger routes, 14 domestic passenger routes, and 27 cargo routes across Asia, Europe, and North America. The airline holds a significant position in South Korea's aviation market, accounting for 25% of the international market and 20% of the domestic market in 2019. Asiana's international hub is located at Incheon International Airport, while its domestic hub is at Gimpo International Airport, both situated in Seoul.
The airline provides various customer service contact numbers based on regional locations. For customers in Korea, the contact number is +82-2-2669-8000, with domestic options available at 1588-8000 or 02-2669-8000. For international inquiries, the service is available weekdays from 07:00 to 22:00 and weekends/holidays from 08:00 to 19:00. Domestic service operates from 07:00 to 19:00.
In Japan, customers can reach Asiana Airlines at +81-3-5812-6600 or 0570-082-555 within Japan. Their business hours are from 09:00 to 18:00. In China, the contact number is +86-10-8451-0101, with 400-650-8000 available within the country. The service is available from 08:30 to 17:30.
For customers in the United States, Asiana Airlines can be reached at +1-800-227-4262. Their business hours are weekdays from 07:00 to 24:00 and weekends/holidays from 08:00 to 24:00. In Germany, the contact number is +49-69-9210-190, with operating hours from 09:00 to 12:30 and 13:30 to 16:00 on Mondays, Wednesdays, and Fridays.
In France, customers can contact Asiana at +33-1-8180-0940, with business hours from 09:00 to 12:00 and 13:00 to 17:00 on weekdays. The office is closed on public holidays. For customers in the United Kingdom, the contact number is +44-845-602-9900, with service available from 09:00 to 17:00 Monday through Friday, and closed on public holidays.
Asiana Airlines can be reached in Italy at +39-06-6595-26975 in Rome. Their operating hours are from 09:00 to 17:00 Monday through Friday, with closures on public holidays. In Turkey, the contact number is +90-212-256-4144, with service hours from 09:00 to 12:00 and 13:00 to 17:00, Monday through Friday. They are closed on public holidays.
Customers in Singapore can reach Asiana Airlines at +65-6225-3866. Their service hours are from 09:00 to 17:00 on weekdays, with the office closed on public holidays. Lastly, in Sydney, Australia, the contact number is +61-2-9260-4300, with business hours from 09:00 to 17:30 Monday through Friday, and closed on public holidays.
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