Aspire Resources Inc., initially created as ISL Service Corp. in 2001, is a for-profit subsidiary of Iowa Student Loan. It was established to handle tasks not covered by Iowa Student Loan's original tax-exempt status. For inquiries or concerns related to Iowa Student Loan, customers can utilize several contact methods to resolve their issues efficiently.
For general correspondence and form submissions, customers can mail them to P.O. Box 659703, West Des Moines, IA 50265-0970. If immediate assistance is needed, the corporate office can be reached at (855) 811-9849. For questions regarding private loans, customers should call (844) 268-2203, and for support with private loan applications, the number to call is (800) 542-6005. Faxes can be sent to (515) 471-3996. Additionally, for credit disputes, the Credit Department at Aspire Servicing Center can be reached at P.O. Box 659705, West Des Moines, IA 50265-0970.
The U.S. Department of Education’s Office of Student Financial Assistance offers a Student Loan Ombudsman’s office to help borrowers resolve issues. Borrowers can contact the Ombudsman’s office at FSA Ombudsman Group, P.O. Box 1843, Monticello, KY 42633, or reach the customer service number at (877) 557-2575 for assistance.
In Maryland, the Student Loan Ombudsman’s office is part of the Office of the Commissioner of Financial Regulation. This office can be reached at 500 North Calvert Street, Suite 402, Baltimore, MD 21202, with customer service numbers (410) 230-6077 or (888) 784-0136. For email inquiries, customers can contact studentloan.ombudsman@maryland.gov.
If customers are looking to reset or refinance their loans, they can call the toll-free customer service number at (844) 268-2202. They can also email info@studentloan.org for more details on resetting their loans.
For issues related to fraud or complaints, customers may contact the Federal Trade Commission (FTC) by calling the toll-free number (877) 438-4338, or the TTY number at (866) 653-4261. These resources are available for reporting fraud or other concerns.
To place a fraud alert on credit reports or review them, customers can reach out to the three major credit bureaus. Equifax can be contacted at (888) 766-0008 or online at www.equifax.com. Experian’s customer service number is (888) 397-3742, and their website is www.experian.com. TransUnion can be reached at (800) 680-7289 or through their website at www.transunion.com.
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