Greater Iowa Credit Union is committed to delivering exceptional financial solutions for its members, offering convenient access to services and rapid assistance to address concerns. Customers can reach the credit union’s customer service at 800-296-9064 for general inquiries. This helpline is available for account information, transactions, and other banking services. For those specifically looking to make balance transfers, they can use the same phone number 1-800-296-9064.
In case of lost or stolen credit cards, Greater Iowa Credit Union provides specific lines for immediate assistance. Within the US and Canada, the contact number is 1.800.307.7309, while international members can reach customer service at 636.722.7111. For those needing to make payments or inquire about their credit card account, they can call 1.800.296.9064.
If you're looking to inquire about deposits or have any related questions, the customer service number 1.800.296.9064 can help with deposit restrictions and other deposit-related matters. Greater Iowa Credit Union also offers specialized services for MasterCard inquiries. The 24-Hour Cardholder Service number is 1.866.820.3923 for any assistance regarding the MasterCard products.
For those who need to find an ATM, the helpline for locating an ATM is 1.877.346.3286. Additionally, members can remit payments to Greater Iowa Credit Union at PO Box 660493 Dallas, TX 75266-0493 and send general inquiries to Customer Service P.O. Box 3112 Tampa, FL 33631-3112. If you're interested in CU Rewards Points, assistance is available at 1.800.637.7728.
Greater Iowa Credit Union has several branch offices across Iowa. Customers can reach the Ames - Lincoln Way branch at 800.296.9064, and the Ames - Somerset Village branch at 800.296.9064. The Southgate branch in Ames can be reached at 515.598.1006 or 800.296.9064, while the Des Moines branch can be contacted at 800.296.9064. Other branch locations like Waukee, Denison, and Indianola also use the number 800.296.9064, with Denison also offering a local number, 712.263.4415.
For access to the TellerPhone service, members can call 515-232-8400 or 1-800 765-3595 (toll-free). TellerPhone allows members to check account balances, review cleared checks and deposits, transfer between accounts, and make loan payments with ease.
Members who need assistance with Q2ebanking Text Banking Alerts can reply HELP to 226563 or email memberservices@gicu.org for more information. For lending inquiries, Greater Iowa Credit Union offers specific contact numbers for lenders. In Ames or Denison, members can reach 515.956.3033 or email mphillips@greateriowacu.org. For the Des Moines Metro area, the number is 515.954.1617, with the email vrfrancis@greateriowacu.org.
Greater Iowa Credit Union also has a network of partner auto dealers that customers can contact for automotive financing and deals. Some of the partner dealers include Ames Ford Lincoln at 888-849-4708, Bob Brown Chevrolet at 515-278-7800, and Charles Gabus Ford at 515-934-2287. For a complete list of partner auto dealers and their contact numbers, customers can reach out to the credit union directly for further assistance.
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