Iowa Unemployment is managed by the Iowa Workforce Development (IWD), a state agency dedicated to providing essential employment services to job seekers through its IowaWORKS partnership. IWD ensures continuous support for individuals seeking assistance with unemployment claims and related services. For those needing help or additional information, the Iowa Unemployment customer service can be reached through several channels.
The primary customer service number for Iowa Unemployment is 866-239-0843, available to assist with general inquiries and claims-related concerns. For those who prefer email communication, they can reach out to uiclaimshelp@iwd.iowa.gov for assistance with unemployment insurance matters. Additionally, individuals needing help with insurance tax-related questions can contact the Insurance Tax Representative customer service at 888-848-7442 or via email at iwduitax@iwd.iowa.gov.
For those involved in appeals regarding unemployment insurance, there are specific contact numbers. In Iowa, individuals can reach the unemployment insurance appeals department at 800-532-1483. Outside of Iowa, the contact number is 800-247-5205, while local calls to Des Moines can be directed to 515-281-3747. Fax inquiries can be sent to 515-478-3528, and the email for appeals assistance is UIAppealsHelp@iwd.iowa.gov.
For those reporting or needing assistance with fraud concerns, the Iowa Unemployment Insurance Fraud Assistance department can be reached at 866-239-0843, or faxed to 515-281-9033. Emails for fraud-related issues can be directed to UIFraud@iwd.iowa.gov. These contact points ensure a quick and secure resolution of fraud-related problems.
Individuals seeking assistance at Iowa Works Centers across the state can find local contact information for various centers. The Burlington center can be reached at (319) 753-1674, while the Carroll center can be contacted at (712) 792-2685. For the Cedar Rapids center, the contact number is (319) 365-9474, and for Council Bluffs, it is (712) 242-2100. Other centers have their specific numbers: Creston (641) 782-2119, Davenport (563) 445-3200, Decorah (563) 382-0457, and Des Moines (515) 281-9619.
Additional Iowa Works Centers include Dubuque at (563) 556-5800, Fort Dodge at (515) 576-3131, Mason City at (641) 422-1524, and Ottumwa at (641) 684-5401. Sioux City can be reached at (712) 233-9030, while Spencer's contact is (712) 262-1971, and Waterloo’s center can be contacted at (319) 235-1471. Each number connects individuals to the appropriate local center for further assistance.
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